Policies

Payment

I accept payments from Visa, MasterCard, American Express, Discover, and Paypal.

New Mexico Residents

Please note that orders shipped to addresses in New Mexico will require sales tax payment of 7.3125%.

Shipping

I do ship worldwide and I ship using First Class Mail with the US Postal Service on all purchases. Click here to learn more about shipping.

Note to International Buyers I ship from the US. Please be informed that each country has different customs fees, taxes, and charges regarding international shipments. It is your responsibility to be aware of your country’s fees for international shipments. I am not responsible for the customs fees, taxes, and charges that you may incur.

Refunds and Exchanges

If an item is damaged in shipping please contact me immediately—preferably with a photo of the damaged item and its packaging. I will work something out with you, whether it be to send you a replacement item or refund your money.

I strive to describe and photograph my items clearly; however, sometimes online items are just not what you thought it would be. I know… it happens when you purchase off the internet. I’m happy to accept returns of general stock items for any reason if you contact me within 14 days of receiving your order. Items must be returned in the condition in which they were sent to you and earrings, in particular, must not have been worn. Shipping costs are not refunded and return shipping costs are the responsibility of the buyer.

I do not accept returns on custom orders. Please keep this in mind when you place a custom order.

Custom Orders

I welcome custom orders! If there is something you’d like that is not shown, or if you would like a variation or spin on something currently in my shop, please let me know and I will do my best to accommodate. I require payment upfront before I begin work on your piece. I am happy to discuss your desires thoroughly before accepting payment for custom work.

Gifts

Please let me know if your order is a gift and I will provide a handwritten note to the recipient upon your request. Please double check the recipient’s address—just to make sure that it’s getting to the right person.

Wholesale

I do wholesale. If you are interested please contact me.

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